"Have a complaint against a government department, organisation or public body?"
Welcome to the Website of the Ombudsman Sint Maarten.

The core task of the Ombudsman, a High Council of State of Sint Maarten, is the handling of complaints filed by the  public against a government body, including government entities charged with public authority.  The Ombudsman is limited to the authority outlined in the National Ordinance Ombudsman (AB 2013 no.20).  The Ombudsman cannot handle civil complaints (between persons or against non-government  entities). Your complaint must be against the conduct of government bodies or entities with public authority.

Anyone can file a complaint at the Ombudsman, natural persons as well as legal entities.

As guardian of the Constitution the Ombudsman is the only entity that can submit a law that has been ratified, and seems to be in conflict with the Constitution,  to the Constitutional Court for total or partial annulment  before it goes into effect .

Call us at (+1) 721 5421250 or (+1) 721 5421243 or pass by daily between 9:00 a.m.- 5:00 p.m.at the Bureau at E.C. Richardson street # 13, Philipsburg. For consultation visit us on Monday-Wednesday or Friday between 10:00 a.m. – 2:00 p.m.

Ms. Gwendolien E. Mossel
Ombudsman Sint Maarten

Do you have a complaint against a department or government entity?

The Ombudsman is the defender of the public and will investigate your complaint in a fair, transparent and impartial manner. The Ombudsman will conclude whether the conduct of the government department or government entity is proper or not and may propose a solution to ...


Our Latest News
    Fighting poverty and protecting fundamental rights were the two primary topics on the agenda of the Ombudsmen of the Kingdom recent annual meeting. Annually the Ombudsman meet to discuss developments within the Kingdom and share best practices. This time the meeting took pl...
    Published:  01 February 2019
    Philipsburg; The Bureau Ombudsman honored former Ombudsman Dr. Nilda Arduin in a farewell dinner held at the Simpson Bay Resort & Marina Ball room on Saturday 19 January, 2019. The event was attended by various dignitaries, colleagues, former and present staff of the Bur...
    Published:  25 January 2019
    Philipsburg; The Ombudsman recently concluded the last of the three Systemic Investigations, initiated after the hurricanes of September 2017. The third systemic investigation related to the functioning of the Rent Tribunal (RT). The previous two systemic investigations were...
    Published:  04 December 2018
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