"Have a complaint against a government department, organisation or public body?"
Welcome to the Website of the Ombudsman Sint Maarten.

The core task of the Ombudsman, a High Council of State of Sint Maarten, is the handling of complaints filed by the  public against a government body, including government entities charged with public authority.  The Ombudsman is limited to the authority outlined in the National Ordinance Ombudsman (AB 2013 no.20).  The Ombudsman cannot handle civil complaints (between persons or against non-government  entities). Your complaint must be against the conduct of government bodies or entities with public authority.

Anyone can file a complaint at the Ombudsman, natural persons as well as legal entities.

As guardian of the Constitution the Ombudsman is the only entity that can submit a law that has been ratified, and seems to be in conflict with the Constitution,  to the Constitutional Court for total or partial annulment  before it goes into effect .

Call us at (+1) 721 5421250 or (+1) 721 5421243 or pass by daily between 9:00 a.m.- 5:00 p.m.at the Bureau at E.C. Richardson street # 13, Philipsburg. For consultation visit us on Monday-Wednesday or Friday between 10:00 a.m. – 2:00 p.m.

Dr. Rachnilda (Nilda) Arduin

Ombudsman Sint Maarten

Do you have a complaint against a department or government entity?

The Ombudsman is the defender of the public and will investigate your complaint in a fair, transparent and impartial manner. The Ombudsman will conclude whether the conduct of the government department or government entity is proper or not and may propose a solution to your complaint.

The Ombudsman handles only complaints against a government department or government entity charged with public authority.

You must first inform the department or government entity that you have a complaint.

How is a complaint filed?

Our Latest News
    Philipsburg; Pursuant to the Constitution of Sint Maarten the Ombudsman is charged to investigate the conduct / behavior of administrative bodies, which includes private entities with public authority (so called  “Zelfstandig Bestuurs Orgaan” / ZBO).   ...
    Published:  13 February 2017
    Philipsburg; In closing of the year 2016, the Ombudsman of Sint Maarten, Dr. Nilda Arduin, recently commissioned an independent audit to review and evaluate both the operation and financial management of the institution. The assessment will be carried out by the accounting, ...
    Published:  23 December 2016
    Please be informed that the Bureau Ombudsman will be closed in connection with the holiday season from December 27, 2016 until 2 January 2017.  We apologize for any inconvenience caused. Operations will resume as usual on Monday, 2 January 2017.
    Published:  22 December 2016
Upcoming Events
There are currently no events planned at this time, please check back later.

Back to Top