Before we can start the complaint process please answer a few pre-screening questions.
The objective of pre-screening is to determine whether or not the complaint is within the jurisdiction of the Ombudsman Sint Maarten.
Information about our complaints handling procedure can be found here.
Ombudsman Sint Maarten Frequently Asked QuestionsIf you have a question about Ombudsman Sint Maarten, you may find the answer below. However, if you still have a question which is not covered by our FAQs, please feel free to contact us at (+1) 721 542-1250 or send us an e-mail.
What is a Government entity?
What is a General regulation?
General regulation is a law. The issue of your complaint is regulated in a law or in guidelines established by government.
What is considered a policy?
A policy :guidelines established by government to regulate a situation.
What is a penal matter?
A penal matter subject to punishment under the law; a criminal matter.
What is a civil matter?
A civil matter involving individuals or groups in a legal action.